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Our community is built on trust. Whether you’re a consumer or a business owner, you put your trust in us to provide information people can rely on to make good decisions. We work hard to maintain that trust, and make Cityplus Kenya truly helpful for everyone.
Businesses earn great reviews on Cityplus Kenya the same way they build their reputations in the community: by creating great products, services, and customer experiences. Cityplus Kenya works hard to feature content that reflects real experiences that consumers are inspired to share.
Under Cityplus Kenya’s policies, businesses are not permitted to ask their customers for reviews, and consumers can only write about their first-hand experiences. We also use an automated recommendation software, which is designed to identify and recommend the most reliable content.
Fake news and deceptive behavior are unfortunately common on the web. We have teams and policies in place to protect our community of consumers and businesses, and prevent the spread of misinformation on Cityplus Kenya.
There are a lot of factors that go into choosing a business. We provide information like health scores, ER wait times, availability of gender-neutral restrooms, and more — to help consumers feel comfortable with their decisions.
